Effective Date: January 1, 2020
Last Updated: October 1, 2025
At Epic Pokémon Cards, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from us.
By accessing or using our website www.epicpokemoncards.com, you agree to the practices described in this policy.
1. Who We Are
Epic Pokémon Cards is an authentic Pokémon card vendor based in Kansas, USA. We are dedicated to providing genuine, high-quality Pokémon cards and collectibles to customers across the United States and beyond.
2. Information We Collect
a. Personal Information You Provide
We collect personal information when you:
- Place an order
- Contact customer support
- Sign up for our newsletter
- Create an account
This may include:
- Full name
- Email address
- Phone number
- Shipping & billing address
- Payment details (processed securely through third-party payment providers)
b. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Device and browser type
- Pages visited and time spent on site
- Referral links and navigation behavior
This data helps us improve website functionality and user experience.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order and shipping updates
- Provide customer support
- Improve website performance and security
- Send promotional offers (only with your consent)
- Comply with legal requirements
4. How We Share Your Information
We never sell or rent your personal data.
We only share information with trusted third parties for specific functions, such as:
- Payment processing (e.g., Stripe, PayPal)
- Shipping & delivery services (e.g., USPS, UPS)
- Website hosting & analytics (e.g., wordpress, Google Analytics)
These providers are required to use your data only for the services they provide to us and must protect it according to applicable laws.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember items in your cart
- Save your preferences
- Analyze site traffic and usage
- Improve your shopping experience
You can choose to disable cookies in your browser settings, but doing so may affect your ability to use certain features of the site.
6. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the internet is completely secure. We encourage you to protect your passwords and account access information.
7. Your Rights & Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of promotional emails (unsubscribe link in every email)
- Request how your data is used and shared
To make a request, email us at info@epicpokemoncards.com.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy as needed to reflect changes in our practices or the law. Updates will be posted on this page with the revised effective date. Please review this page regularly to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, contact us:
Epic Pokémon Cards
Kansas, United States
📞 +1 (672) 284-1406
📧 info@epicpokemoncards.com
🌐 www.epicpokemoncards.com